Privacy Policy

Personal Information We May Collect

Depending on how you interact with Red Coral Dive Center, we may collect information such as:

• Name and contact details
• Email address
• Telephone or WhatsApp number
• Nationality or country of residence where relevant
• Preferred booking dates
• Number of guests
• Diving certification and experience
• Date of your last dive
• Course or activity preferences
• Equipment size or rental requirements
• Emergency contact details where required
• Payment or transaction information
• Messages and correspondence with our team

We may also collect information you voluntarily provide when completing a contact form, booking request, course registration, waiver, medical form, or other activity-related documentation.

Website & Technical Information

When you visit our website, certain technical information may be collected automatically through the website, hosting provider, analytics tools, security services, or cookies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Date and time of visits
• Referral source
• Website interaction information

We may use this information to understand how visitors use the website, maintain security, troubleshoot technical issues, and improve website performance.

How We Use Your Information

We may use personal information for purposes including:

• Responding to inquiries
• Processing diving and snorkeling bookings
• Arranging boat trips and private charters
• Managing PADI or other diving courses
• Confirming availability and schedules
• Arranging hotel pickup or transportation
• Preparing suitable diving equipment
• Checking certification or experience requirements
• Processing payments
• Providing customer support
• Maintaining operational and training records
• Improving our services and website
• Complying with legal and regulatory obligations

Legal Basis for Processing

Where required by applicable law, we process personal information on an appropriate legal basis.

Depending on the circumstances, this may include:

• Your consent
• Processing necessary to provide a requested service
• Processing necessary to manage a booking or contract
• Compliance with applicable legal obligations
• Protection of legitimate operational or safety interests
• Protection of individuals in emergency circumstances where permitted

Jordan’s Personal Data Protection Law establishes rules governing the processing and protection of personal data. :contentReference[oaicite:1]{index=1}

Medical & Diving Information

Some diving activities and courses may require information relating to medical fitness, diving history, certification, age, experience, or emergency contacts.

Such information is collected only where reasonably necessary for training, diving safety, course administration, risk management, or compliance with applicable diving standards.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to help the website function correctly and to understand how visitors interact with it.

Cookies may be used for:

• Essential website functionality
• Security
• Remembering preferences
• Website analytics
• Performance measurement
• Marketing or advertising where enabled

You can usually control or delete cookies through your browser settings. Disabling essential cookies may affect website functionality.

Third-Party Services

We may use third-party services to operate our business and website. Depending on the services enabled, these may include:

• Website hosting providers
• Email providers
• WhatsApp
• Google Maps
• Website analytics services
• Payment processors
• PADI or other training organizations
• Booking or form-management providers

These providers may process information according to their own privacy policies and legal obligations.

We recommend reviewing the privacy terms of third-party services when using external platforms or links.

When We May Share Personal Information

We do not sell personal information.

We may share information when reasonably necessary with:

• Authorized Red Coral Dive Center staff
• Diving instructors or guides
• Boat crew where operationally necessary
• Training or certification organizations
• Payment processors
• Technology and website providers
• Professional advisers
• Authorities where legally required

We aim to disclose only the information reasonably necessary for the relevant purpose.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including operational, booking, accounting, training, certification, safety, legal, or dispute-resolution purposes.

Retention periods may vary depending on the type of information. When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no internet transmission, email system, messaging platform, or electronic storage method can be guaranteed to be completely secure.

Guests should avoid sending unnecessary sensitive information through unsecured communication channels.

Your Data Protection Rights

Subject to applicable law and any lawful limitations, you may have rights concerning your personal information.

These may include the right to:

• Ask whether we process your personal information
• Request access to information about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain processing where applicable
• Request information about how your data is used

Jordan’s Personal Data Protection framework provides rights and protections for individuals whose personal data is processed. :contentReference[oaicite:2]{index=2}

To make a privacy request, contact us at Divenreef@gmail.com.

Marketing Communications

Where permitted, we may send information about diving offers, promotions, trips, courses, or Red Coral news if you have requested or agreed to receive such communications.

You may ask us to stop sending promotional communications at any time by contacting us or using an available unsubscribe mechanism.

Service messages relating to an active booking, course, payment, or trip are not promotional messages.

Children & Minors

Certain diving or snorkeling activities may be available to minors subject to applicable age requirements, training standards, and parental or guardian consent.

Where personal information relating to a minor is required, we aim to collect only information necessary for registration, safety, training, booking, or legal requirements.

Parents or legal guardians may be required to complete or approve relevant documentation.

International Data Transfers

Some service providers or training organizations we use may operate or store information outside Jordan.

Where personal information is transferred internationally, we aim to handle such transfers in accordance with applicable legal requirements and appropriate safeguards.

Jordan’s data-protection framework addresses conditions applicable to personal-data processing and transfers. :contentReference[oaicite:3]{index=3}

Photos & Videos

Red Coral Dive Center may take photographs or videos during selected diving, snorkeling, training, or boat activities.

Some photographs may be provided to participants as part of selected packages.

Where consent is legally required before using a recognizable guest image for advertising, social media, promotional, or commercial purposes, appropriate permission should be obtained.

If you have concerns about a photograph featuring you, contact our team.

External Links

Our website may contain links to external websites, including PADI, maps, social media platforms, booking platforms, or other third-party services.

Red Coral Dive Center does not control the privacy practices of external websites. Their own privacy policies apply when you visit or use those services.

Google Maps & Embedded Content

Our website may contain embedded services such as Google Maps, videos, social media content, or other external widgets.

When such content loads, the external provider may collect technical or usage information according to its own privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal obligations, or data-processing practices.

The latest version will be published on this page with an updated effective or revision date.

Privacy Questions & Requests

If you have questions about this Privacy Policy or would like to make a request concerning personal information held by Red Coral Dive Center, contact us using the details below.